I ordered a sample from this company and had specific requirements on how it should look I even sent them design documents and samples to refer to. First they made me agree not to request a refund in case I did not like the sample. Then the product they sent me was below standard (plastic had a bump, acrylic was cut poorly and had scratches, poor picture quality) and they even forgot my accessory (stand) that was meant to accompany the product. After I expressed displeasure they just said "it will be rectified in production order". If you cant produce a good sample, you will not be trusted to make a production order. My recommendation is to avoid. Our company was very disappointed.
Tanggapan dari pemasok:
Hi Ama, i do appologize for the problem you've met.A perfect sample will need to be improved based on the exsiting problems,we need more communications and then improve the problem you met.
05 May 2024